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FAQ

Quick answers to the most common questions about Jupiter Hotel, its location, services and stay conditions.

Quick answers to essentials

If you can’t find the answer you need here, just contact our reception or message us in any messenger — we are available 24/7.

Jupiter Hotel is located next to Arcadia Alley that leads straight to the sea. Within walking distance you will find:

  • Hawaii water park;
  • many restaurants, cafés and coffee shops;
  • large malls — Kadorr City Mall, Rodos, Victory Gardens;
  • a cinema;
  • famous night clubs — Ibiza, Itaka, Hotel 13, Red Line, Park Residence.

Walking from Jupiter Hotel to the sea takes about 12–14 minutes. The shortest route is via Arcadia Alley.

The hotel is located in the very heart of Arcadia, on Henuezka Street, opposite Kadorr City Mall, inside the “36th Pearl” residential complex (section 3).

Jupiter Hotel occupies the 22nd floor of the building. All rooms are located on this floor only; there are no rooms on other levels.

Breakfast is not included, but within the complex there are great restaurants — Chili, Probka, Oh-la-la — offering a wide selection of breakfasts and coffee.

In the common area of the hotel you can use the coffee machine and microwave free of charge to make coffee and reheat your food.

Yes, Jupiter Hotel is pet-friendly. We welcome pets up to 5 kg, which is suitable for cats and small dogs.

In case of a power outage, elevators continue to operate, hot and cold water remain available, and internet works for some time.

Room lighting is not backed up, so we recommend having a power bank or a small flashlight with you.

Standard check-in time is from 14:00, and check-out is until 12:00 the next day.

Early check-in or late check-out may be arranged in advance, depending on availability, and may require an extra charge.

Children up to 6 years old stay free of charge if they do not require a separate bed.

Yes, apartments feature a fully equipped kitchen with pots, a frying pan, an ovenproof dish, plates, cups, glasses, wine glasses and cutlery, which is very convenient for a longer stay or cooking your own meals.